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Concierge Medicine and Luxury Medicine

7/6/2020

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Concierge

Between 1% and 6% of doctors refuse insurance and/or charge concierge subscriptions starting at $600 per adult per year and $120 per child, or more typically $1,500 per adult. 10% of Texas doctors do not take insurance, and instead charge for each office visit, starting at $50 per visit.

​Industry sources include Concierge Medicine Today, Direct Primary Care Journal, and Direct Primary Care Coalition.

​​PinnacleCare and Private Health Management help wealthy clients navigate the health-care system, for $16,000 per year or more, plus the cost of care. 

Screening Hospital Patients for Wealth

A 2016 survey found 76% of hospitals have  programs to get donations  from grateful patients (p.14), usually involving screening patients online to find those with wealth:
  • 82% of these hospitals ask doctors and nurses to identify hospital patients with enough gratitude and money to donate (p.15), though these staff are not trained to do this, and have varying comfort with it. 34% of the hospitals track the doctors' referrals (p.11). 21% send solicitation letters signed by doctors (p.16) 69% plan to increase "focus on physician/clinical staff engagement in patient referrals" (p.19).
  • 57% screen inpatients for wealth by sending their identities to data brokers; all but 3% of the rest screen later; 44% flag VIPs and donors in their electronic health records; 13% also screen people with outpatient appointments (p.15). 
  • A quarter gave care coordination services and medical concierge services to patients they identified as potential significant donors or who joined a formal donor program; 43% gave non-clinical benefits, like a parking pass (p.16).
  • Over 40% had hospital executives and fundraisers visit the patients in their hospital rooms (p.16), to build a relationship with the patient, not to ask for money initially. Patients would not necessarily know the hospital had screened them online to identify their wealth.
  • To find rich people, they have to send all patients' IDs to the data brokers, revealing that all these people (rich and poor alike) have been patients in that hospital system. Data brokers know what the illnesses are by the patients' search and web-browsing histories, and maybe their prescription histories.

Luxury Hospital Rooms 

​Many hospitals offer amenity rooms, typically on a separate floor, with extra service and space for an extra $250 to $5,100 per night. They often say the medical care is the same, but facilities for doctors and nurses are also presumably less crowded and more comfortable on these floors, so care could be better. If someone knows of a list, or effective way to search for them, please email it.

Below is a list compiled from news reports, sorted by city. Dates are given, since prices may have risen and services changed. Costs shown are for luxury rooms, in addition to regular room charge. Click list to see sources.
List of hospital luxury rooms, click for html version

List of Sources

The following list shows the sources above, and some others, especially on other countries:
2019 www.enherts-tr.nhs.uk/patients-visitors/our-services/maternity/amenity-rooms/  £195 per day
2018 
economist.com/britain/2018/04/26/delivering-a-prince-in-britain-costs-less-than-the-average-american-birth £5,670 per 24 hours
2016 capitalandmain.com/healthcare-versus-wealthcare-uncovering-ucla-vip-medical-program-0913 $12,000/year
2016 forbesmiddleeast.com/the-luxury-hospital-a-new-niche
2016 bu.edu/research/articles/luxury-hospital-rooms/ Boston Univ. School of Hospitality Administration says many patients willing to spend $100s more for better hospital rooms
2014 money.cnn.com/2014/10/02/luxury/luxury-hospital-suites/ $250-$5,100
2014 therichest.com/luxury/the-10-most-luxurious-hospital-rooms-in-the-world incl. Washington Hospital Ctr, Mt. Sinai, Cedars-Sinai
2014 youtu.be/z6dmAs2H_DI CBS says luxury leads to lower readmission and 1/3 the cost for some procedures
2012 nytimes.com/2012/01/22/nyregion/chefs-butlers-and-marble-baths-not-your-average-hospital-room.html "no people in training — only the best of the best."
2012 articles.sun-sentinel.com/2012-02-26/health/fl-hk-hospital-luxury-suite-20120226_1_hospitals-offer-south-florida-hospital-community-hospitals $150-$800/night
2012 nydailynews.com/new-york/class-ward-lenox-hill-hospital-article-1.1186213 $850-$2,400/night. Nurse overwork on non-luxury floor.
2007 denverpost.com/news/ci_7746964  "bring revenue into the hospital, that foster relationships" $250-$1,000/night "society that is naturally stratified by income," said Uwe Reinhardt, a health economist at Princeton University in New Jersey.
2006 forbes.com/2006/12/11/luxury-hospitals-health-forbeslife-cx_avd_1212hospital_slide.html
2005 utsandiego.com/uniontrib/20050904/news_1n4hospital.html  (associated press)
2003 forbes.com/2003/07/08/cx_ns_0708healthintro.html#3afbcd9d4153 "for every Big Shot who checks into a high-end unit there's a regular Joe who splurged for his comfort."
nd parents.com/pregnancy/giving-birth/labor-and-delivery/labor-and-delivery-most-luxurious-birthing-suites
nd dujour.com/lifestyle/luxury-hospital-accommodations/  They comment, "unclear whether hospitals are actually turning a profit from this enterprise. What they are doing, however, is cultivating future donors"
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